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CRM Systems & Automation
That Actually Scale

I help businesses streamline operations with Zoho One, Zapier, Stripe, Mailchimp, WordPress and custom workflow integrations.

PROJECTS DELIVERED

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AUTOMATIONS BUILT

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HOURS SAVED FOR CLIENTS

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YEARS OF EXPERIENCE

SOME PLATFORMS & TOOLS I ARCHITECT WITH

WHAT I DO

Practical systems work, end-to-end.

Zoho Implementation

End-to-end Zoho One setup — CRM, Books, Projects, People, Flow, Creator — configured for your team.

Workflow Automation

Zapier, webhooks, payment-to-CRM flows, lead routing and email triggers that fire reliably.

Data Cleanup & Migration

Deduplication, field mapping, validation, and clean imports across large contact databases.

Agency Support

Backend delivery for agencies — implementation, documentation, and reliable handoff.

WHY AUSTIN

Built for operators who need it to actually work.

I don’t ship demos. Every implementation is documented, tested, and handed off so your team owns it long after launch.

Async-first communication — clear written updates, no meeting bloat

Documentation-driven delivery (SOPs, walkthroughs, handoff docs)

Reliable across Zoho, Zapier, Stripe, Mailchimp & WordPress

Focus on business outcomes, not just plumbing

CLIENT VOICES

What clients say.

"Our Zoho CRM was a graveyard of duplicate contacts and broken automations. Austin rebuilt it into a system our reps actually trust."

"Austin took our payment-to-invoice workflow from broken to bulletproof. Stripe and Zoho finally talk to each other the way we always wanted them to."

"Austin migrated our entire AMS, rebuilt our renewal pipeline, and gave us SOPs we still reference every week."

"Austin is the backend implementer I wish I'd found years ago. Quiet, async, and ridiculously thorough."

"Austin built two custom calculators for our business that quote jobs in seconds. It changed how we sell."

FEATURED WORK

Industry-anonymized case
studies.

EDUCATION

Enrollment & Invoicing Automation

Forms, payment logic, and invoice creation wired into a single async pipeline.

CONSTRUCTION

Multi-Team Operations CRM

Bid tracking, time tracking and operational visibility across crews.

INSURANCE

Policy System Migration

Renewal pipelines, templates and process documentation rebuilt from scratch.

Ready to architect a system that
works?

Reach out directly or start with a smaller engagement on Fiverr.

austin@vertexteam.net Hire on Fiverr

AUSTIN PRINCEPS

CRM Consultant · Zoho Expert · Automation Specialist. Building documented, scalable systems for operations-heavy teams.

NAVIGATE

Field notes on CRM, automation, and systems thinking. No spam.

CRM · Zoho One · Zapier · Stripe · Mailchimp · WordPress

CRM Systems & Automation That Actually Scale